About JB's Tennis Shop
Authorized Dealer. JB's Tennis Shop is an authorized dealer for every product we sell. JB's honors all manufacturer warranties as detailed in our Return Policy .
Payment Terms. Payment is due at the time of order. JB’s Tennis Shop accepts the following forms of payment for on-line orders: Visa, Mastercard, Discover, American Express, and Paypal.
Phone Orders. Phone orders may be placed using our toll-free order line during normal store hours: Monday- Friday 10a-7p EST, Saturday 10a-5p EST, Sunday 12p-3p EST. Closed on New Year's Day, Easter, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas. Early close on New Year's Eve and Christmas Eve.
Contact Information. JB's Tennis Shop, 5538 Main St, Williamsville, NY 14221
Phone: 716-631-5703 Toll-Free Order Line: 888-310-9764 Fax: 716-631-8561
Racquet Stringing. Our experienced stringers use state-of-the-art equipment and methods to custom string your racquet to your specifications. We employ many techniques to maintain our stringing consistency and have established a reputation for quality and accuracy. If you have any questions about how JB’s Tennis Shop should string your frame, please call our toll-free order line for assistance. Note that JB’s makes no warranties regarding string life, as it is dependent upon many factors beyond JB’s control, including the string bed pattern and stiffness of a frame, individual playing style, and the tension you select.